Case Study: 4-Hour Batch Recall for Cosmetic Brand
The Challenge: A Quality Flag Nobody Could Trace Fast Enough This company runs a single plant producing skincare and personal care products across roughly 180 finished goods batches a month. Batch manufacturing records were kept on paper, one register for raw material receipts, another for production batches, and a separate dispatch log. Each linked to the others only if someone manually cross-referenced batch numbers by hand. That worked fine until a supplier flagged a quality issue with one lot of a preservative used across several product lines. The plant needed to know, fast, exactly which finished goods batches contained that raw material lot and where those batches had shipped. Pulling that answer meant three people going through paper registers page by page, matching raw material lot numbers against production dates against dispatch records. It took three days to get a confident answer.
